Terms of Service

Article 1 (Purpose)

The purpose of these Terms is to set out the rights, obligations, and responsibilities between the Company and users regarding the use of the Service.

Article 2 (Definitions)

• “Service” means Roundroom, in which AI team members review agendas before a meeting and provide organized recommendations and decisions.
• “User” means a person who uses the Service provided by the Company in accordance with these Terms.
• “Meeting Deliverables” means AI-generated content such as statements, summaries, recommendations, and minutes produced by the Service.

Article 3 (Posting and Amendment of the Terms)

The Company posts these Terms on the Service screen. The Company may amend these Terms within the scope that does not violate applicable laws, and in the event of an amendment will provide notice from 7 days before the effective date (30 days before for changes that are unfavorable to users or material).

Article 4 (Provision and Modification of the Service)

• The Service is provided as standard meetings, secure meetings, and the like, and the Company may modify its contents as required for operational or technical reasons.
• The Company may temporarily suspend provision of the Service in unavoidable circumstances such as system maintenance, failures, or force majeure.

Article 5 (Membership Registration and Accounts)

Users use the Service by signing in through a Google account. Users must manage their own accounts directly, and are responsible for any theft or unauthorized use of their accounts.

Article 6 (Fees and Payment)

• The Service is provided under the Free, Pro, and Enterprise plans. The price and limits of each plan follow the plan information page.
• Paid plans are billed through Polar (payment processor / Merchant of Record) as recurring payments (auto-renewal) on the billing cycle the user selects (monthly or annual). Users are deemed to have consented to recurring billing and auto-renewal for that cycle at the time of payment. Usage limits renew monthly regardless of the billing cycle.
• Plan changes: upgrading to a higher plan applies immediately and a prorated charge for the remainder of the current period is billed immediately. Downgrades or a change of billing cycle apply from the next billing date. The billing behavior is shown on screen and the change proceeds after the user confirms.
• The usage limit of each plan is on a per-account basis, and if the limit is exceeded, purchasing additional credits or a separate arrangement may be required.

Article 7 (Withdrawal of Subscription and Refunds)

• Refund for non-use: if the User has not used the Service (such as running a meeting) even once after a paid payment, the User may withdraw the subscription and receive a full refund within 7 days from the payment date.
• Restriction after commencement of use: pursuant to Article 17(2) of Korea's Act on the Consumer Protection in Electronic Commerce, etc., where the Company has notified the relevant facts before payment and obtained the User's consent, withdrawal of subscription and refund for that billing period (the selected cycle, whether monthly or annual) may be restricted once the User has begun using the Service after payment (commencement of the provision of digital content, such as running one or more meetings).
• Cancellation of recurring billing: if you cancel before the next billing date, you will not be charged from the next cycle, and the usage right for the period already paid remains valid until the end of that period.
• Refund due to the Company's fault: where normal use was impossible due to reasons attributable to the Company, such as defects in the Service or serious errors, refunds will be made in accordance with applicable laws regardless of the restrictions above.
• Refund requests: refunds are submitted by email (contact@roundroom.app), and the Company processes them within the period prescribed by applicable laws.

Article 8 (Obligations of Users)

• Users must not enter or generate content that infringes the rights of others or violates laws or public order and morals.
• Users must not engage in acts that interfere with the normal operation of the Service (such as abnormal mass calls through automated scripts).

Article 9 (Nature and Limitations of AI Deliverables)

Meeting Deliverables are reference materials intended to support decision-making, and matters requiring professional judgment such as legal, financial, medical, or investment matters must be confirmed by an expert. The Company does not guarantee the accuracy or completeness of the deliverables, and the User is responsible for any final decisions made on the basis of them and for the results thereof.

Article 10 (Intellectual Property Rights)

Intellectual property rights in the Service itself and in content created by the Company belong to the Company. Rights in the agendas and documents entered by the User and in the resulting Meeting Deliverables belong to the User, and the Company processes them only within the scope of providing and improving the Service.

Article 11 (Use Restriction and Termination)

Where a User violates these Terms or interferes with the operation of the Service, the Company may restrict use or terminate the contract after prior notice (or after the fact in urgent cases).

Article 12 (Disclaimer and Limitation of Liability)

• The Company is not liable for damages arising from causes beyond the Company's control, such as force majeure or failures of external services (AI, payment, hosting, etc.).
• Even where the Company's liability is recognized, the scope of compensation shall not exceed the fees the User paid over the most recent one month, within the limits permitted by applicable laws.

Article 13 (Governing Law and Jurisdiction)

These Terms are interpreted in accordance with the laws of the Republic of Korea, and any dispute relating to use of the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company's head office.

Inquiries

• JumpingHigh Inc. (주식회사 점핑하이) (Representative: Ha-i Yoon)
• Email: contact@roundroom.app